KOHLER Service Solutions for troubleshooting, installation, and repair tips

KOHLER Service Solutions for troubleshooting, installation, and repair tips

As a global leader in the design and innovation of kitchen and bath products, we are pleased to bring KOHLER Service Solutions to you. We believe that installing your bathroom or kitchen products should be exciting, not stressful, and sometimes when you are transforming your space, you may require installation or repair support. That’s where KOHLER Service Solutions comes in.

KOHLER Service Solutions is now available for Indonesian customers. If you are looking for help installing, repairing, or replacing any sanitary fixtures or fittings in the kitchen or bathroom, contact us via our Customer Care Number +62 21 50889525 or WhatsApp +62 811 1910 4739.

Our customer care team is available Monday through Friday from 9am until 5pm and on Saturday until 1pm by telephone, WhatsApp chat, or email.

For frequently asked questions, KOHLER Service Solutions customer care agents efficiently answer your queries directly. For everything else, they quickly connect you with Kohler-certified plumbers and technicians who offer best-in-class free pre-installation consultations, installation, and troubleshooting services throughout Indonesia. As an additional service, they offer free product cleaning demonstrations. Our Customer Care team also provide friendly advice on product usage and spare parts.

The solution to your kitchen and bathroom installation challenges is just a phone call or click away. We guarantee a response from a Kohler-certified professional within 24 hours for any service request.

CHAT WITH US
  • Get started with KOHLER Service Solutions

  • Professional services

    Professional services

    KOHLER Service Solutions experts provide services you can trust. For frequently asked questions, they will assist you during your call or chat. For more complex queries, our call center agents will connect you with a Kohler-certified installation and maintenance expert in your area for preinstallation consultation, installation, and maintenance services, as well as complimentary product cleaning demonstrations.

    We’ll send the details via email, and the assigned professional will contact you at your convenience to discuss and coordinate all project details.

  • Best-in-class service maintenance

    Conveniently set up a free consultation for product repairs or regular product services* at your home via KOHLER Service Solutions. The call agent will match you with a best-in-class certified professional in your area for the most efficient service.

    *Applies only to products under service agreements (T&C apply).

  • How to contact KOHLER Service Solutions

     

    Contact Logo

    Call us at +6221 50889524

     

     

    whatsapp Logo

    Chat with us via WhatsApp

     

     

    Email Logo

    Email to [email protected]

  • Spare parts service

    Get in touch with KOHLER Service Solutions agents for any questions related to KOHLER genuine service parts sales, installation, and maintenance services

  • Having the right partner at your side makes all the difference. Choose KOHLER Service Solutions

    KOHLER Service Solutions is an experienced team of call center agents that can handle your bathroom and kitchen installation and maintenance projects questions seamlessly. We provide worry-free services from start to finish, no matter how complicated the installation is.

    Our experts provide immediate answers, recommend product replacement when necessary, and ensure your project rolls out as smoothly as possible.

  • Upgrade to an intelligent toilet or bidet seat in your home

    Upgrade to an intelligent toilet or bidet seat in your home

    Installing an intelligent toilet or sophisticated bidet seat requires some knowledge of the plumbing and electrical systems. With the online support of our agents or a Kohler-approved expert visiting your home, the installation process will be easy and fast, and you can rest assured that everything is set up correctly.

    Contact KOHLER Service Solutions via WhatsApp or phone before purchasing the product. Our specialized intelligent toilet and bidet seat team will assist you in every aspect of the installation

    SEE OUR SELECTION OF INTELLIGENT TOILETS
  • Enjoy a relaxing experience with a rain shower installation

    Enjoy a relaxing experience with a rain shower installation

    Start enjoying your new rain shower even before it is installed . Contact KOHLER Service Solutions and let the team walk you through the installation process, whether you choose a wall-mount handshower or a rain showerhead or connect with a Kohler-cer plumber in your area who will install products and upgrades your bathroom to your liking

    CHOOSE KATALYST SYSTEM PRODUCTS
  • Cleverly use space and storage in your bathroom

    Cleverly use space and storage in your bathroom

    Mirrored cabinets, vanities, or other bathroom furniture let you store more items, save space, and create a well-designed ambiance in your bathroom. Contact KOHLER Service Solutions call center agents to connect you with experts to design every part of your bathroom effectively and beautifully

    BROWSE OUR SELECTION OF MIRRORED CABINETS
  • Brighten your day with bathroom colors and finishes

    Brighten your day with bathroom colors and finishes

    Bathroom faucets in multiple styles and finishes are a great way to personalize your bathroom space. Choose your favorite products and contact KOHLER Service Solutions to get tips for the installation. You will have peace of mind knowing you’re getting the best service. While you chat or talk, also receive maintenance suggestions to protect the beauty of your faucet and prolong its lifespan

    LEARN MORE ABOUT BATHROOM FAUCETS
  • Transform your bathroom into a spa

    Transform your bathroom into a spa

    Imagine brining a relaxing spa experience right into your home. By replacing an ordinary bathtub with a system bath, you can upgrade your bathroom easily. Before you purchase the product, get in touch with KOHLER Service Solutions call center agents.

    SELECT YOUR DREAM BATHTUB
  • Find KOHLER genuine service parts and care for your products easily

    Find KOHLER genuine service parts and care for your products easily

    Go worry free by contacting KOHLER Service Solutions call center agents, and our experts vetted for their installation and maintenance expertise. They will help you identify and find the correct KOHLER genuine service parts that are backed by limited warranties. The customer care agents help find a distributor near you or direct you to the best e commerce site for purchasing the parts.